5

"Quality and timeless service" Rick and wrench connection has always been on top of my list to go to with any work needed on my families cars. He’s a straight shooter, he does NOT do any work that your car does not need. For instance you’ve been told by another place that you need to get something done on your car, and you take it to wrench connection, they can evaluate what you’ve been told and Rick will tell you no you don’t need that if it doesn’t need to be done. Please come to wrench connection for second opinion on services others say you need. There has been several times Tire companies, or other mechanics say I need this done with what they were doing and found out through Rick they were just trying to raise their bill that I needed nothing of the sort. So my family and I will always take our business to Wrench Connection. Ricks machanics are trained and upgrade their training constantly to keep up with not only older cars but, the new cars being sold today. They can do it all! Rick is fair in his prices and will get you in and out with complete quality work. Call him today and schedule your appointment! 407-438-5153

5

Professional prompt service. Friendly staff. Reasonable prices and GREAT at diagnosing the problems. Been satisfied with them for MANY years.

5

This was me and my husbands first time coming to The Wrench Connection and I must say that we are pleased with our experience. We were greeted by Rick, himself, as well as the cutest Boston Terrier puppy, Hubcap. I now know why everyone raves over Rick due to his customer service and professionalism. He's courteous to his customers as well as his employees and very knowledgeable about auto repair. The shop was very clean, including the restrooms and there's free wifi. We needed new brakes on our 07' Chrysler Aspen suv and unfortunately, we waited a bit too long to have them changed. Rick gave us several options to choose from and never hassled us on which to choose. He gave us a few invoices so that we could make the best decision for us at the time and we are very appreciative of that! He also showed us how worn out our brakes had gotten (yikes!), yet, didn't try to upsell parts that didn't need replacing. The shop uses state of the art equipment to keep up with well known competitors, which is not always the case in single location businesses. All in all, I feel like this is a trustworthy business and when needed, I will be bringing our automobiles here for maintenance and/or repairs.

5

"Great Service" Rick makes you feel like a valued customer!

5

This is the only auto shop you will ever need to go to for the rest of your life. Family owned and with EXCEPTIONAL customer service. I always get accurate estimates ahead of time and the most affordable oil changes I’ve ever had after trying out everywhere before (valvoline, jiffy lube, Walmart...all these places were incredibly overpriced by comparison). Rick is always super nice, treats you like family and explains what’s going on with your car in detail so you understand what’s being done to it and what’s wrong. This is a great place for women to visit too, as I’ve always felt very comfortable and like I’m not being taken advantage of or ripped off.

5

"Excellent - all the time" I had an engine replaced and to ensure everything was working properly Rick had me bring the car in after 1,000 miles to check everything and change the oil, at no charge. I appreciate he goes the extra mile to do things right and treat his customers right.

5

Dropped off, was up front about the time frame and honest about the repair. Would have had a great opportunity to sell me things I didn't need, and didn't. Found a relatively minor belt failure and fixed it. They also took the time to clean up the parts that the belt could have gunked up. Car has been running amazing since!

5

Rick from the Wrench Connection has always been very polite and up front with us. He is well worth the drive to get to him, as we are not close. I have never had any issues with them and will keep going back to him, as well as refer his place to any one who asks. Vicky

5

Michelle said this business provided very friendly service. She stated she felt like they were being honest and truthful about what needed to be done. She had a wonderful experience overall, and she would highly recommend them for service.

5

Drove into wet concrete and didn't realize I still had quite a bit under my car. Rick had me bring my car in and got rid of over 50 pounds of concrete under my car! Great service!!

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