5

Very professional environment, excellent workmanship and good prices.

5

Used Wrench Connection for the first time, however they came highly recommended. Went in yesterday, quickly figured out I needed the "U" joints replaced on my Tacoma, gave me a verbal estimate, dropped my truck off this morning, had it back by lunchtime, and the final price was within $1 of the estimate. Thank you to you and your crew Ricky! I will bring my truck back in for all future repairs, thanks for the integrity and honesty.

5

Rick does things right and stands behind his work, taking the time to explain and answer questions on diagnosis and repair. All staff are professional and courteous. I’ve trusted the maintenance of several vehicles to the Wrench Connection for many years. Although I rarely write reviews or take surveys, Rick and his team are deserving of the highest recommendations.

5

Drove into wet concrete and didn't realize I still had quite a bit under my car. Rick had me bring my car in and got rid of over 50 pounds of concrete under my car! Great service!!

5

Took my 04 Avalanche over to Ricky at the Wrench Connection a couple of weeks ago with some coil issues. In a nut shell, I was going in expecting to spend and arm and a leg on what needed to be done. I explained to Ricky that I was on a budget and I was giving the truck to my father so I wanted to make sure it was well taken care of. Not only did I end up spending about half of what I was expecting to pay, but the truck ran better than it had in a VERY long time. The guys at the shop are honest, upfront, and provide excellent service. I'm newer to the Orlando area, and I know that I found my go to shop for both me and my wife. Thanks again

5

I have been coming to this shop for various reasons and I always leave satisfied. The first time I came I had a problem with the tire pressure light that would never turn off. I came to see Rick and although the problem persisted a couple of times after the first visit he never gave up on finding a solution to the problem. He even let me use one of his cars to get around while mine was at this shop. Rick is very friendly and provides a great customer service. I feel confident bringing my car to him, and I definitely recommend it to anyone.

5

"Awesome Service" When my battery died, Rick took care of it on short notice. He replaced the battery, which was under warranty, and got me back on the road. Rick takes care of his customers!

5

I came in to get my brakes serviced and throughout the whole process I was treated with respect and things were explained to me in a respectful and non-demeaning way. I never once felt like I was being taken advantage of and I am extremely impressed by that because as a young woman I often feel that other mechanics try to take advantage of me. The service was incredible and the price was very reasonable. I’m so happy with my experience. Plus I got to hold the puppy, Hubcap, and that just made the experience even better.

5

"Amazing customer service and caring staff" I came in to get my brakes serviced and throughout the whole process I was treated with respect and things were explained to me in a respectful and non-demeaning way. I never once felt like I was being taken advantage of and I am extremely impressed by that because as a young woman I often feel that other mechanics try to take advantage of me. The service was incredible and the price was very reasonable. I’m so happy with my experience. Plus I got to hold the puppy, Hubcap, and that just made the experience even better.

5

"Great Service " Great service by all!

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