5

Drove into wet concrete and didn't realize I still had quite a bit under my car. Rick had me bring my car in and got rid of over 50 pounds of concrete under my car! Great service!!

5

The MOST HONEST REPAIR SHOP I HAVE EVER USED.While initially misdiagnosis on an intermittent problem. They repaired on it the second time, voluntarily refunded the unneeded parts and labor from the first visit.

5

Rick is an honest and knowledgeable person I have trusted for more than a decade to take care of my cars and have recommended him too many people (especially single women) because he never takes advantage of them and NEVER will sell you something you don't need.. I’ve made dozens of referrals over the years they have all been very happy with his service. Rick takes time to explain everything and stands behind his work 100%... I'm thankful to have found such a reliable company and person to look after my mechanical needs.... Thanks Rick!

5

SAVED ME MONEY!!!!! I went to 3 other auto repair shops before I found the wrench connection on yp.com. These guys do great work. everywhere elsee quoted me over $1000 to fix my car but the wrench connection took a look at it for FREE and saw what was really wrong with my car and fixed it for $300 dollars less and now it runs great.

5

The only mechanic that i will ever go to!I finnally found an honest mechanic. I would send my own mom to the wrench connection.

5

I have been so impressed with Rick and his team of professionals that I have referred several friends to his shop. We have all maintained our original impression that the Wrench Connection offers honest, reliable service. It is the place to choose when you need car repair or someone to check out a car that you are even thinking about purchasing. You will not go wrong to use Wrench Connection.

5

As everyone knows, it is very hard to find a good, honest, hard working mechanic. When I first moved to Orlando, I heard about the Wrench Connection from a co-worker and decided to give it a try. I now have a hard time trusting my car to anyone else. Two particular instances stand out in my mind. One time I took my vehicle in to get an oil change and a transmission fluid change. I asked for synthetic oil, but the lady at the counter (who is always very helpful) misunderstood me and they put synthetic transmission fluid in my vehicle instead. When I returned and noticed that it was a good deal more expensive than I expected, I pointed out the error to her. She immediately apologized and took off the charge for the synthetic fluid, a price difference of ~$70.On another occasion, I brought my vehicle in because it was making a strange clicking sound while turning. They diagnosed it to be the CV joints and I decided to have them replaced (a $300-$400 job). After they replaced them, they test drove the vehicle and found that it was not the problem. They called me and explained that the CV joints had not solved the problem, but that they now knew what it was. They took off the CV joints, put back on the old ones, and fixed the much smaller problem. When I came back, it ended up only costing me ~$100 even though it had taken them 3/4 of a days work. If you are new to town or just looking for a new, trustworthy mechanic, I strongly recommend that you give the Wrench Connection a try. You can probably find a place that will do the work for cheaper, but you in this case, you will get what you pay for. If you go in and are unsure of the work that they intend to do, just ask to talk to the owner (Rick) and he will explain in as much detail as you would like the work that they intend to do and the necessity of it.

5

honest! i've done business with this company before and they are very honest, hard working guys. i trust them with my truck

5

GREAT! I met Rick(owner) a few months ago and I could not have asked for a better experience. He runs his shop with honesty, he is very knowledgeable, his staff is great and the place is clean! I'm definetly a customer for life!!

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